top of page

Privacy Policy

Last Updated: March 3, 2026

At CorePoint Mechanical, we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy describes how we handle personal information in compliance with the Canadian federal Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta’s Personal Information Protection Act (PIPA).

1. Our Accountability

CorePoint Mechanical is responsible for the personal information under our control. We have designated a Privacy Officer to ensure our ongoing compliance with Canadian and Alberta privacy laws. Our approach is grounded in technical expertise and professional transparency.

2. Information We Collect

Because we do not process sales or payments through our website, we only collect information necessary to provide consultation and scheduling for our mechanical services:

  • Contact Information: Name, service address, phone number, and email address (collected via "Request a Quote" or "Contact Us" forms).

  • Service Details: Information regarding your plumbing or mechanical systems provided by you to help us prepare an accurate estimate.

  • Technical Data: Limited digital data such as IP addresses and browsing patterns collected via Wix Studio to ensure our website functions correctly for Calgary users.

3. No Online Payments or Financial Data

CorePoint Mechanical does not collect, process, or store credit card numbers or financial payment information through this website. Our website is an informational and communication tool only. All financial transactions and service payments are handled securely off-site or through direct invoicing following the completion of work.

4. Purpose of Collection (Consent)

We collect information only for purposes that a reasonable person would consider appropriate:

  • Responding to your service inquiries and providing technical quotes.

  • Scheduling on-site repairs, installations, or maintenance.

  • Complying with Alberta provincial building codes and safety regulations.

Consent: By using our contact forms, you provide implied consent for us to use that information to contact you regarding your request. We do not use your information for unsolicited marketing without your express opt-in.

5. Limited Use and Disclosure

We do not sell, trade, or rent your personal information. Disclosure is limited to:

  • Internal Staff: Technicians requiring your address and service details to perform work.

  • Legal Requirements: When required by Alberta provincial law or Canadian federal law (e.g., for required safety permits).

  • Service Providers: Secure platforms like Wix that host our website data.

6. Safeguards and Retention

Even though we do not store financial data, we take the security of your contact information seriously:

  • Digital Security: We utilize Wix Studio’s SSL encryption to protect data sent through our forms.

  • Retention: We retain contact information only as long as necessary to provide services or as required by Canadian tax and business record-keeping regulations.

7. Alberta-Specific Provisions (PIPA)

In accordance with Alberta’s Personal Information Protection Act, we notify you that while CorePoint Mechanical is a Calgary-based business, our website host (Wix) may store encrypted data on secure servers located outside of Canada. This data remains protected under strict privacy protocols.

8. Your Rights: Access and Correction

Under both PIPA and PIPEDA, you have the right to:

  • Request access to the personal information we hold about you.

  • Request that we correct any inaccuracies in your contact information.

9. Contact Us

For questions regarding your privacy, please contact:

CorePoint Mechanical Inc.
Calgary, Alberta
Email: corepointmechanical@gmail.com

Phone: (403) 708-0507

bottom of page